"When I got my tote, I was excited and felt a renewed sense of "I can get through this". It was nice having just what I needed. Everyone who receives one of your totes I am sure will feel the same as I did. Thank you for turning your pain and suffering into a positive experience for others, you have a beautiful soul."
Frequently Asked Questions
Are the totes and baskets gender specific?
The totes and baskets can be made specifically for male or female.
Is there a tote or basket specifically designed for children?
Any of the gift baskets or totes can be customized for a child. Call with your questions. 541-554-3731.
Why use a stainless steel water bottle?
The stainless steel bottle is considered the safest product available for carrying liquids of any temperature.
What is the Tea Tree essential oil for in the Complete Kare'n Tote?
Tea Tree essential oil is a highly concentrated oil that has antifungal properties. While going through chemotherapy people are more prone to fungal infections. Rubbing a drop of Tea Tree essential oil on fingernails and toenails daily will inhibit fungal growth. Use this oil with care. Tea Tree essential oil is not to be used internally. Keep it out of eyes and away from mucous membranes or sensitive skin. Do not use on your pets. Keep out of reach of children. Follow your medical doctor's recommendations when using Tea Tree essential oil.
What method of payment is available?
Check and PayPal are the accepted forms of payment. It is not necessary for you to have a PayPal account to make a purchase through PayPal.
How do I place an order?
You may place your order by telephone, via PayPal, or email.
Do you do custom orders?
Yes, we can create a custom tote or basket to suit your needs and budget. Contact us and we will be happy to talk with you about what you have in mind.
Do you deliver or ship?
In the Eugene/Springfield, Oregon area delivery will be arranged at the time of purchase. Shipping is available within the United States.
What about shipping?
Totes and baskets are custom made and shipped via the United Parcel Service (UPS) or the United States Postal Service (USPS) in the United States only. We are not responsible for delays in shipping after package is received by the UPS or USPS.
What is your refund and return policy?
If you are unhappy with your purchase, please return it in original condition within 10 business days of the date it was shipped, all items must be unused. Include your name, telephone number and mailing address inside the box. Send returns to Kare 'n Totes, P.O. Box 2865, Eugene, OR 97402. We will refund the total amount minus the original shipping charge and a $15.00 restocking fee. If a tote or basket is returned due to an address problem and it is our fault, we will re-pack and re-send the gift promptly. If it is due to any other reason, an additional shipping charge will apply.
Kare 'n Totes.com does not disclose, sell, trade or give out personal information you have provided. We respect your privacy and are committed to protecting it. Any personal information requested is to assist us in providing helpful information or products related to the recipient.
Contents of our gift totes and baskets may vary depending on stock availability. The gift totes and basket contents, descriptions of contents, any wording on this web site or conversations with Kare 'n Totes owner or employees are absolutely no substitution for professional medical attention.